Effective September 1, 2022, MCU has retained Cariend, a medical records custodian, to manage the records for the next 7 years. Cariend is not a medical provider and does not handle billing or referrals for the closed practice. Cariend will be storing the following medical records for MCU: mental health records, immunization, clinical records, and Disability Resources and accommodations records.
Requestors should be prepared to complete the Records Release Authorization Form and provide a copy of government-issued photo ID, as required by the HIPAA laws. The fastest way to process requests for copies of medical records is to visit Cariend’s website and submit your contact information. You will then be sent an email with instructions to securely upload your authorization form and ID
If you do not have access to a computer or internet, Cariend can be reached by phone at 404-991-7080 – please note the HIPAA laws do not allow medical records to be released based on a phone or email request.
If you prefer to mail your completed Authorization Form and Government-issued Photo ID:
PO Box 1866
Thomasville, GA 31799-1866
If you have questions about the process, Cariend can also be contacted via email at Request@Cariend.com however, you should not send sensitive personal information or request documents through email.